• Community Outreach Coordinator

    Location US-NY-Rochester
    Job Type
    # of Openings Remaining
    75 – 100%
  • Position Summary

    As one of Upstate New York’s fastest growing urgent care providers, we’re looking for professionals that demonstrate a continual commitment to provide the highest quality, patient-centered care in a warm and friendly setting.  As reflection or our continued growth we have an opportunity to join our team as a Community Outreach Coordinator.


    This position will serve as a brand ambassador for Five Star Urgent Care, representing the brand and services across New York State, and educating local businesses, hospital partners, physicians, schools and consumers.  Responsible for the planning, development and implementation of local, grass roots marketing related strategies and tactics that include, but are not limited to, Events, Grand Openings, Sponsorships, Provider/Staff educational activities, Community Outreach and Other.


    Essential Job Functions:

    • Grows brand awareness, gains market share, and drives patient volume through marketing, grassroots initiatives, and events.
    • Responsible for cold calling and building professional relationships to promote, build and maintain our urgent care and occupational medicine business in the communities that we serve or will serve.
    • Promotes our services to local schools, municipalities, sporting events, religious organizations, local community clubs and organizations, etc.
    • Is an active member of local chamber of commerce by joining, attending chamber functions and building a strong network.
    • Identifies opportunities and develops a local grass roots marketing/events plan and calendar for each community Five Star services.  
    • Responsible for the organization, set-up and staffing (includes finding employees to staff) of all events and programs.
    • Develops relevant communication materials such as posters, hand-outs, fact sheets, talking points.
    • Manages ‘Marketing Premiums’:  Responsible for the recommendation of, ordering of, monitoring of and utilization of all marketing premiums for events/programs.
    • Manages designated budget and tracks booked activity and spend regularly.
    • Tracks and evaluates events/activities providing feedback and return on investment review.
    • Work closely and communicates effectively with marketing management and staff.
    • Responsible for managing and maintaining good working relationships with agencies, 3rd party vendors and others as necessary.
    • Special projects and assignments as business dictates.

    Minimum Education and Experience

    Minimum Job Requirements:

    • Bachelor’s degree preferred.
    • 3 to 5 years of demonstrated sales, business development or Marketing experience.
    • Significant travel is required.  Ability to conduct up to 90% of work days in the field conducting local outreach and/or manning events.
    • Ability to work flexible hours when needed, including nights and weekends.
    • Ability to work both independently and in a team environment.
    • Strong interpersonal and communication skills and the ability to work effectively with a wide range of people.
    • Ability to create, compose, and edit written materials.
    • Skill in organizing and establishing priorities.
    • Self-starter that is detail-oriented and well organized.
    • Demonstrated computer skills using Microsoft Word, Outlook and Excel.
    • Must have at time of hire and maintain throughout employment a valid New York State Driver’s license


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